Simple, transparent weekly pricing
Know exactly what to expect
Most students begin with a 30-minute lesson and move to 45 or 60 minutes if they would like more time. Prices include VAT and ongoing lessons are paid weekly by Direct Debit.
- Payment
- Weekly Direct Debit through Stripe
- Notice
- One week to cancel without charge
Clear and fair
Lesson policies
The essentials are below. If something unusual comes up, speak to your tutor and we’ll work through it with you.
How are lessons paid for?
Lessons are paid weekly by Direct Debit through Stripe. We send a secure payment link before your first lesson, and all displayed prices include VAT.
What happens if I cannot attend?
With at least one week’s notice, the lesson is not charged. If you cannot attend in person, you can have a Zoom lesson at your normal time or your tutor can send a 5–10 minute practice video. Same-day cancellations and no-shows are not eligible for a practice video.
What happens if my tutor cancels?
Payment is paused for any lesson your tutor has to cancel.
Can I pause lessons?
Lessons can be paused for up to three weeks. Normal charges apply in weeks four and five. For a break of six weeks or more, we may need to release the regular time slot. This extended-break policy does not apply during July and August.
When is the school closed?
We teach through bank holidays and the summer. The school takes a two-week break at Christmas and Easter, although some tutors may offer Easter lessons.
How do I change my slot or end lessons?
We will help you find another time when possible. If you need to finish lessons, we ask for two lessons’ notice.
The bigger picture
Read the First Chord handbook
Our handbook covers the school’s ethos, approach to lessons and what it feels like to become part of the community.
Ready to begin?
Book for yourself or your child. We’ll match you with the right tutor and usually begin with a 30-minute lesson.